Briana Moore offers an extensive and comprehensive return policy for customers who are not completely satisfied with their purchases. Returning products to the store is an integral part of the customer journey and Briana Moore makes it easy with their experienced and knowledgeable staff.
The returns process begins by contacting one of the Briana Moore customer service representatives either by email or by phone. Once the return is approved, customers will be provided with a detailed return form, which will outline all of the items that need to be returned and the return instructions. Customers will need to return the items, accompanied by the return form, along with the original receipt, to the store.
Once a return has been received and reviewed by Briana Moore, the customer will receive either a refund or store credit, depending on the product they bought, the condition of the product, and the original purchase date. Generally, customers are eligible to receive full refunds or store credit in instances where the product they received is damaged or defective. In the event that customers are unsatisfied with an item that is not damaged or defective, they are entitled to store credit or exchange the item for something else within 14 days of purchase.
Briana Moore understands how frustrating it can be when a product does not meet a customer’s expectations and wishes to make sure that everyone has the best possible experience when returning an item. For special consideration when returning items such as large pieces of furniture and appliances, customers are encouraged to contact a customer service representative for assistance.
When it comes to returns, Briana Moore has got customers covered. With an experienced and knowledgeable staff on hand to assist with any questions customers may have and a comprehensive return policy, customers can rest assured that their shopping experience with Briana Moore will be hassle-free.