Return and exchange policy for Jonathan Lizcano products

The return and exchange policy of Jonathan Lizcano products is designed to ensure the satisfaction of all its customers. At Jonathan Lizcano, we want our customers to feel confident and secure when purchasing from us. We understand that things don’t always go as planned and that sometimes customers may want to return or exchange items purchased from us. We have established an easy return and exchange policy that allows customers to do so in a simple and straightforward manner.

If you are unhappy with your purchase for any reason, you can return or exchange it within 14 days of receipt for a full refund. Simply contact our customer service department for a return or exchange authorization form. You will need to include the original invoice, a valid identification, and proof of purchase when returning or exchanging an item. Returns and exchanges must be returned in the same condition they were received in, including any original packaging or tags.

Once your return has been received, we will inspect the item to ensure it meets our return policy requirements before issuing a refund. Refunds will be issued in the same manner as the purchase was made. If you paid by credit card, you will receive a credit to your card. If you paid cash, you will receive a store credit. Shipping charges are not included in the refund.

At Jonathan Lizcano, we want to ensure that our customers are satisfied with their purchase. We strive to make our return and exchange policy as easy and hassle-free as possible. All of our products are subject to the same return and exchange policy and guidelines, so you can shop confidently knowing that you can return or exchange your purchase if necessary.