Returning an item you purchased from the Alexandra Roberts Home Store is a simple and straightforward process. In order to start the return process, you must first contact the store via telephone or e-mail and speak to one of their customer service representatives. These representatives will work with you to review the original purchase and any other related paperwork.
If you are still within the store's return policy period, you will then be given instructions on how to return your purchase. This process may involve shipping the item back to the store or providing proof of purchase and returning the item in person. Each store may have their own specific return policy, so be sure to check with the customer service representative before proceeding.
Once the item has been received and verified, you will be contacted with information on how to receive a full or partial refund. Refunds will come in the form of a check or direct deposit and can be expected in the mail within two to four weeks. If you paid with a credit card, the credit card company will refund the amount directly to the card.
No matter the circumstances, the Alexandra Roberts Home Store aims to provide its customers with a smooth and enjoyable shopping experience. The store's team of experienced customer service representatives are always available to answer any questions you may have before, during and after a purchase. Any customer who has questions about the return process is encouraged to reach out to the store during normal business hours in order to ensure a smooth and pleasant experience.