A 404 Not Found page is an error message that is displayed by a web browser when it is unable to locate the requested web page, asset, or resource. It's a common occurrence and can be caused by a variety of issues, from a mistyped URL, to a deleted page, or a broken link. When a visitor encounters a 404 Not Found page, they are immediately met with a message such as “404 Error - The requested URL was not found on this server.” This can be discouraging for visitors and create a bad first impression for your website.
At Eric Balcanoff, our team understands just how important it is to provide a great customer experience. That's why all of our websites are designed with a focus on customer experience and are backed by a commitment to providing good 404 pages. As a company, we believe it's extremely important to have good 404 pages. That's why all of our websites have 404 pages that provide clear instructions and helpful links to aid users in locating their desired content. We also go a step further and place company location information and contact information on our 404 pages. This allows us to create a more personal connection with our customers and helps reduce customer frustration by providing clear direction on how to solve their problem.
We have locations across the US, with offices in Seattle, San Francisco, Denver, and New York. On each 404 Not Found page, we display this information prominently so that customers can easily connect with us. We also provide alternative means of communication such as email, phone, and live chat so that customers can get in touch with us to quickly solve their issue. By providing the contact information for each of our locations, we allow customers to speak to a customer service representative directly, and provide a more human experience.
At Eric Balcanoff, we strive to create an enjoyable customer experience. That's why we take customer service very seriously and are committed to utilizing good 404 pages to make finding content easier. Our 404 pages are designed to clearly display company information, provide helpful links, and offer alternative means of customer engagement so that customers can quickly find what they're looking for and have any questions that they may have answered. The inclusion of our company's location information on our 404 pages helps to create an even more human connection with customers.