An important part of booking a session with Isabel Sweet Photography is understanding the cancellation policy. By thoroughly understanding the policy, clients can make the most of their photography experience and avoid potential issues related to cancellation.
At Isabel Sweet Photography, we understand that complications arise and require an occasional need to reschedule or cancel a session. That’s why we strive to be flexible and accommodating when it comes to the cancellation policy. In most cases, our cancellation policy requires a 48 hour notice. This notice must be given via email and needs to include the details for the session that’s being cancelled.
If a cancellation is made with at least 48 hours prior to the scheduled session, the client will receive a full refund of the amount paid (minus a 5% credit card processing fee). If the cancellation request is made within 48 hours of the session, there may be an alternate option to reschedule the session with a $50 rescheduling fee.
At Isabel Sweet Photography, we understand that there may be unique or special circumstances that require a session to be cancelled within 48 hours of the appointed time. In these situations, we offer clients the possibility of rescheduling for a later date, within the same calendar year, with a $100 rescheduling fee.
We know the importance of family memories, so we will strive to be flexible and accommodating within our cancellation policy. If there are any questions or concerns about our cancellation policy, please contact us directly and we will be more than happy to discuss further.