Service Level Agreement is committed to providing the highest level of service and quality to our customers. This Service Level Agreement (SLA) outlines the guarantees that makes regarding the performance and uptime of our services, and defines our commitment for customer satisfaction. provides a reliable and secure web hosting service that includes the following: web hosting, domain names, web page hosting, email hosting, and more. We guarantee a 99.9% uptime, which means that our services will be available at least 99.9% of the time over any given month. In the event of an unplanned outage or failure, will fully credit the customer for the impact of said outage.

In addition to server availability, also guarantees Data Center Security and Data Loss Protection. We guarantee that all user data will be kept secure and in compliance with industry-standard data protection protocols. Furthermore, in the event of an unforeseen data loss, will take full responsibility for restoring user data in a timely manner. also prides itself on maximum customer satisfaction and support. We guarantee a thirty-minute response time to all customer inquiries, both technical and non-technical. Our service representatives are available 24/7 to provide and assist customers with any assistance they may require.

By using services, customers are provided with consistent support and satisfaction. Our Service Level Agreement details the commitment has to providing maximum reliability, availability, data protection, and customer service to our customers. Our goal is to ensure each and every customer experience is positive and secure.