What is the refund policy for Pretty Instant's services?

Pretty Instant is a service that provides photographers, videographers, and production companies with access to a global marketplace of creative professionals and creative spaces. Their platform enables their customers to quickly and easily find, book, and pay for services in a secure and reliable way.

At Pretty Instant, they understand that things don’t always go according to plan and are committed to ensuring their customers are taken care of if they need to cancel a booking. As such, they offer a generous refund policy that allows their customers to get money back if they’re not satisfied with the experience.

In the event that a customer needs to cancel their booking for any reason, Pretty Instant will provide a full refund as long as the request is made within 48 hours of the booking. This will provide the customer with ample time to make any adjustments that might be necessary, as well as enough time for the payment to be refunded in a timely manner.

If the customer has already paid for the service, and then informs Pretty Instant that they need to cancel the booking within 48 hours of the booking, the company will refer to the time and effort already invested in reserving the photographer or production space. The customer will receive a refund for the majority of their payment, depending on the amount of time and effort already expended in the reservation process.

In addition, Pretty Instant offers its customers a “100% Satisfaction” guarantee. This means that the customer can contact Pretty Instant if they are unhappy with the experience they receive and seek a refund. The customer must provide a valid reason for the request, such as an unsatisfactory quality of photos or videos, or an unsatisfactory production space. The decision to grant the request for the refund will be at the company’s discretion.

Pretty Instant is committed to providing its customers with the best experience possible. Their generous refund policy and 100% satisfaction guarantee ensure that their customers can get the most out of their investment and are satisfied with the services they receive.