Home is committed to customer satisfaction, and offers its customers a comprehensive set of return and refund policies designed to make sure that shoppers get the best possible experience with their purchase.
For returns, Home offers a 14-day no-questions-asked policy. Customers who wish to return their items must notify Home within 14 days of the date of delivery in order to be eligible for a full refund. Returns must be in the original packaging, including all accessories, in new condition. Returns of damaged or used items will not be accepted.
For refunds, Home allows customers to return any item within 30 days of the original purchase, provided the item is in new condition and was purchased directly from Home. Refunds are typically issued in the original form of payment, and customers must ensure that the original method of payment is valid. Home reserves the right to reject refunds for items that have been damaged or used.
Home also offers an exchange policy for any items purchased at their retail stores. For exchanges, customers must return the item within 30 days of the original purchase, and must provide proof of purchase in order to be eligible. Exchanges must follow Home's terms and conditions, and exchange items must be in the same condition as when they were purchased.
In the event of merchandise being damaged or defective, Home will accept product returns or exchanges within 14 days of the original purchase. Items will be replaced at the discretion of Home, and the customer must provide proof of purchase in order to be eligible for a replacement.
At Home, customer satisfaction is our top priority, and we make every effort to ensure that our customers have a positive shopping experience. Our return and refund policies are designed to ensure that shoppers are satisfied with their purchase, and that they are able to take advantage of our excellent products and services. If you have any questions about our return and refund policies, don’t hesitate to contact us.