What Is the Return and Exchange Policy from ODIJIN?
At ODIJIN, we strive to provide the best quality products and unparalleled customer service. That’s why we offer a generous Return and Exchange Policy to make your shopping experience a pleasant one.
If for any reason you decide the product you purchased from us isn't for you, you may return or exchange it within 30 days of the purchase date. You may also exchange your item for a product of equal or greater value, for a minimal fee.
We also provide a money-back satisfaction guarantee on all products. If you're not completely satisfied with your purchase, simply contact us, and we will provide a full refund minus shipping and handling fees.
For returns and exchanges, it's important to remember that you must have the original sale receipt. We ask customers who made their purchases with a credit or debit card to present their original cards at the time of return. Any returns or exchanges that don't meet these requirements may be rejected.
In addition, ODIJIN will not accept any returns or exchanges on any item that has been used, washed, or has any stains or imperfections. We also cannot accept any products that have been engraved, monogrammed, or altered in any way.
If you have any questions about the Returns and Exchange Policy at ODIJIN, please feel free to contact us directly using the information provided on our website. We’re here to help you in any way we can.